Terms & Conditions

Welcome to Junk Pickup San Jose (Matt’s Junk Pickup) (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website https://junkpickupsanjose.com/ and our junk removal services. By using our website or booking our services, you agree to the terms outlined below.

Business Information
Junk Pickup San Jose (Matt’s Junk Pickup)
690 Saratoga Ave, 1st Floor
San Jose, CA 95129
United States

1. Services Provided

We provide junk removal, hauling, cleanout, and related services for residential and commercial customers. Service availability may vary based on location, scheduling, and load size.

2. Quotes and Pricing

  • All quotes are based on the volume, weight, and type of items to be removed.

  • Final pricing may change if the actual load differs from the description provided at the time of booking.

  • Additional fees may apply for hazardous materials, excessive weight, difficult access, or special handling requirements.

  • Payment is due upon completion of service unless otherwise agreed in writing.

3. Acceptable Items

We remove most non-hazardous junk and debris. However, we do not accept:

  • Hazardous waste (chemicals, solvents, paint, asbestos, etc.)

  • Biohazard materials

  • Explosives or flammable substances

  • Any items prohibited by local, state, or federal law

Customers are responsible for informing us in advance about the nature of items to be removed.

4. Customer Responsibilities

By scheduling service, you agree to:

  • Provide safe and clear access to items for removal

  • Ensure all items for removal are owned by you or you have authorization to dispose of them

  • Remove any personal or valuable items before service begins

We are not responsible for items left in furniture, containers, or boxes.

5. Cancellations and Rescheduling

  • Appointments may be canceled or rescheduled with reasonable notice.

  • Same-day cancellations may be subject to a service or travel fee.

  • If our team arrives and the job cannot be completed due to access issues or inaccurate job details, a minimum service charge may apply.

6. Limitation of Liability

While we take care during service, Junk Pickup San Jose (Matt’s Junk Pickup) is not liable for:

  • Pre-existing property damage

  • Minor cosmetic damage that may occur during removal in tight spaces

  • Indirect or consequential damages

Our liability, if any, is limited to the amount paid for the specific service provided.

7. Website Use

You agree not to:

  • Use our website for unlawful purposes

  • Attempt to gain unauthorized access to our systems

  • Copy, reproduce, or distribute website content without permission

All website content, logos, and materials are the property of Junk Pickup San Jose (Matt’s Junk Pickup).

8. Privacy

Your use of our website and services is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

9. Changes to Terms

We may update these Terms and Conditions at any time. Updated versions will be posted on this page with a revised effective date. Continued use of our website or services indicates acceptance of those changes.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of California. Any disputes arising from our services shall be handled in the appropriate courts of California.

11. Contact Information

If you have questions about these Terms and Conditions, please contact:

Junk Pickup San Jose (Matt’s Junk Pickup)
690 Saratoga Ave, 1st Floor
San Jose, CA 95129